Consulting · Design · Implementation
Ticketing Platforms
Consulting, architecture and implementation covering the complete ticketing platform, from event setup and sales to access control and reporting.
What this service covers
A ticketing platform connects the full lifecycle of an event: creating the event and seating plan, allocating inventory, selling and delivering tickets, taking payments, validating entry and reconciling operational and financial data. It must support both the customer journey and the staff who manage sales, exceptions and admission on event day.
How we approach the work
We map your venues, sales channels, peak demand, admission rules and existing systems before defining the platform. The scope can cover a new platform, modernization of an existing solution or integrations between sales, payment, CRM and access-control systems. A pilot event and agreed acceptance criteria provide a practical basis for checking readiness.
What you receive
- Specification: module-by-module requirements, user roles, sales and admission workflows and integration inventory.
- Design: platform architecture, seating and ticket data model, transaction flows and interface specifications.
- Implementation, if commissioned: working platform modules and integrations, migration and load-test findings, pilot-event validation and staff handover.
Deliverables depend on the phases and items agreed in your proposal.
Connect ticket sales, access and venue operations.
Sports clubs, arenas, event organizers, cultural venues and ticketing operators.
Services in this area
Sales & customer experience
Event and seat inventory, pricing and allocations, online and box-office sales, payment integration, ticket delivery, season passes and customer accounts.
Venue access & operations
Ticket validation, handheld scanners and turnstile interfaces, admission rules, staff permissions and event-day operating workflows.
Platform & integrations
Core architecture, APIs, customer and CRM data, financial and operational reporting, migration planning and connections to existing systems.
From assessment to implementation
01
Consulting & specification
- Sales channels and event-day workflow analysis
- Functional specification across platform modules
- Build, integrate or replace options and rollout scope
02
Platform design
- Data model, seat inventory and transaction flows
- Web, box-office and operator interfaces
- Payment, access-control and reporting integrations
03
Development & rollout
- Platform development and integration
- Migration, load and admission testing
- Pilot event, staff training and operational handover
Relevant experience
Vladimir designed the architecture and product roadmap for TICKETPLAY and led its rollout as the core ticketing system for KK Crvena Zvezda.
VIEW PROFESSIONAL BACKGROUND ↗What to share first
- Event types, venues, capacity and sales volumes
- Existing ticketing and access-control systems
- Required sales channels and payment providers
- Integration needs and target launch events
Start with a non-confidential summary. Document exchange and access requirements are agreed separately.